Website Terms of Use

  1. About this website

This website is operated by a sole trader, Sherwyn Pon, trading as Schengen Solutions UK and provides general information about our business, services and Schengen visa support.

Information provided on this website is for general informational purposes only and does not constitute legal or immigration advice. Visa requirements, procedures and practices may change and information on this website should not be relied upon as a substitute for requirements or instructions issued by the relevant Embassy, Consulate or visa processing centre.

Accessing this website, contacting us or submitting an enquiry does not constitute onboarding or engage Schengen Solutions UK to provide any service.

Services are provided only once a client has completed the applicable onboarding process and agreed to our separate Terms & Conditions.

  1. Use of the website

You may use this website for lawful purposes only.

You must not:

  • use the website in breach of any applicable laws or regulations;
  • attempt to gain unauthorised access to the website, servers or connected systems;
  • introduce viruses, malware or other harmful code;
  • interfere with the operation, security or functionality of the website;
  • use automated tools, bots, crawlers or scripts to access, scrape or extract website content or data;
  • use website content for commercial purposes without our prior written consent; or
  • use website content, materials or data for the training, development or operation of artificial intelligence or machine learning systems without our prior written consent.

  1. Intellectual Property

Unless otherwise stated, all content on this website, including text, branding, logos, layouts, graphics, written materials, original imagery, design elements and other materials, is owned by or licensed to Schengen Solutions UK and is protected by applicable intellectual property laws.

Third-party content, including embedded videos, media, social media content and external platform integrations, remains the property of the relevant third-party owners and is displayed subject to their applicable terms.

Nothing on this website grants any licence or right to use our website content except as expressly permitted by law or with our prior written consent.

You must not, without our prior written consent:

  • reproduce, distribute, republish or commercially exploit website content;
  • scrape, mine or harvest website data or content; or
  • frame, mirror or otherwise reproduce any part of the website.

We reserve all rights in and to the website and its content.

  1. Contact Forms and Enquiries

Where you submit information through this website, you confirm that the information provided is accurate and that you have the authority to provide it.

We will use the information you provide to respond to your enquiry and administer communications relating to it, in accordance with our Privacy Policy.

Submitting an enquiry does not constitute onboarding, create a client relationship or oblige Schengen Solutions UK to provide any service.

Further information regarding how we collect, use and protect personal information is set out in our Privacy Policy.

  1. Visa Information and Third Parties

Information concerning visa requirements, appointment availability, processing times, fees, procedures and related matters may originate from or depend upon Embassies, Consulates, visa processing centres and other third parties and may change without notice.

Schengen Solutions UK is an independent service provider and is not affiliated with any Embassy, Consulate or visa processing centre.

We do not control the availability of visa appointments, visa processing times or decisions made by the relevant authorities.

The relevant Embassy, Consulate or competent authority remains solely responsible for determining visa applications, applicable requirements, processing times and visa outcomes.

  1. Third-Party Links and Platforms

This website may contain links to third-party websites, services or platforms for convenience and informational purposes.

We are not responsible for the content, security, availability or practices of third-party websites or services.

Accessing or using any third-party website, platform or service is at your own discretion and may be subject to that third party’s own terms and privacy policies.

  1. Website Availability and Disclaimers

This website is provided on an “as is” and “as available” basis.

While we endeavour to keep information accurate and up to date, we do not guarantee that the website will always be available, secure, error-free or uninterrupted, or that all content will always be accurate, complete or current.

We reserve the right to modify, update, suspend or withdraw the website or any part of it at any time without notice.

To the fullest extent permitted by law, all warranties, representations and implied terms relating to the website and its content are excluded.

  1. Limitation of Liability

To the fullest extent permitted by law, Schengen Solutions UK shall not be liable for any loss, damage, liability, cost or expense arising from:

  • use of or reliance upon this website or its content;
  • inability to access or use the website;
  • inaccurate, incomplete or outdated information originating from third parties;
  • viruses, malware or other harmful components; or
  • third-party websites, platforms, services or content linked from this website.

Nothing in these Terms of Use excludes or limits any liability which cannot lawfully be excluded or limited under the laws of England and Wales.

These limitations relate to use of the website. Services provided to clients are governed separately by our Terms & Conditions.

  1. Privacy

Our collection and use of personal information through this website is governed by our Privacy Policy.

  1. Changes to these Terms

We may update these Website Terms of Use from time to time.

The latest version will be published on this website together with the applicable effective date.

  1. Governing Law

These Website Terms of Use are governed by and construed in accordance with the laws of England and Wales.

Any dispute arising out of or connected with these Terms or use of this website shall be subject to the jurisdiction of the courts of England and Wales.

Effective date: 1 August 2026

Schengen Solutions UK. All rights reserved.